ACRONIS: Network Folders Are Inaccessible in Management Console Connected to Agent

ACRONIS: Network Folders Are Inaccessible in Management Console Connected to Agent

Cause:
The problem might be caused by the inappropriate (most probably manually modified) settings of the User Rights Assignment category of Windows on the machine where Acronis Agent is installed.

Solution:
On the machine where Acronis Agent is installed, do the following:
Go to Control Panel -> Administrative Tools -> Local Security Policy;
On the Local Security Settings screen select Local Policies -> User Rights Assignment;
Make sure that the NETWORK SERVICE user is present in the following policies:
Adjust memory quotas for a process (or increase quotas in Windows 2000)
Replace a process level token

To add the NETWORK SERVICE user you will need to do the following:
Right-click on the service and select Properties;
Click Add User or Group;
In the new window type in NETWORK SERVICE;
Click OK.
Link: http://www.acronis.com/enterprise/support/kb/articles/345/

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